Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December through July The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
|Radiant Model Numbers Begin With:|
|Downdraft Radiant Model Numbers Begin With:|
How to Replace a Glass Cooktop on Kitchenaid Ranges
Let's face it, glass breaks. Some Kitchenaid ranges come with beautiful glass cooktops. If you have the unfortunate luck of finding a crack in yours or dropping something on it that shatters it, then don't despair. You can purchase a new glass cooktop and replace it yourself.
Step 1 - Find a Replacement Kitchenaid Cooktop
When looking to purchase a replacement cooktop for any range, try shopping around for the best price. When you look only at the manufacturer's web site you may be paying mark-up prices that can double or triple the cost. There are many OEM and retail stores that will carry the same cooktop that you are looking for at a much lower cost. It pays to shop around.
Step 2 - Remove the Old Glass Cooktop
Unplug your range from the power outlet. Open the oven door and at the top of the opening, there should be a couple of screws that hold the cooktop securely to the range. Remove the screws. When you are sure all the screws are out, put on your gloves and lift the front of the top assembly. The back is mounted by hinges. When you lift the front high enough the back will come loose and easily disconnect from the range by pinching the hinges and pulling forward the entire assembly. The burners will remain on the cross braces when the top is removed. They will also need to be taken out. After they are removed, pull the entire top off. Be very careful when you remove the broken cooktop so the cracked or broken glass does not fall into pieces. Dispose of the broken cooktop. Sometimes the manufacturer will give you a break on the purchase price of the new item if you return the old broken item to be refurbished.
Step 3 - Install the New Glass Cooktop
Reverse the process when you put the new cooktop into your range. Plug in the wires. Hold the cooktop at an angle to the rear, ensuring that any electrical wires are free from being trapped in the installation. Slowly rotate the cooktop back into position, screw the front screws back in, and you are done. Plug in the range and turn on the range and ensure that all the cooktop burners come on.
Step 4 - Finish
If your manufacturer does have a core return policy on replacement parts, you can take the broken cooktop and put it in the box the new one came in. Contact the manufacturer and get an RMA number. Clearly place the sender and receiver's address and department on the outside of the box, write the RMA number on the mailing label and the box itself. Ship the broken part back to the manufacturer. Sometimes there are local repair service companies who will help you with the disposal or ship-back of the item.
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Why Is My KitchenAid Stove Heating Element Not Working?
Whether you’re a gourmet cook or a novice at boiling water, most of us expect our stove to heat up at our command. So what to do when you have a KitchenAid stove heating element not working? There may be a faulty surface element board or a malfunctioning surface element switch. There could also be a loose or damaged coil surface element. If these parts are defective, theyll need to be replaced to fix the stove burner not working issue.
KitchenAid Stove Heating Element Not Working? Here’s What to Do
Below, youll find possible causes for the question, Why is my KitchenAid stove not heating up? Follow these steps to troubleshoot the problem and possibly fix each issue so that a hot meal is never far away.
Failed KitchenAid Surface Element Board
A failed surface element board can be a common reason why you find your KitchenAid stove heating element not working. This board is how you communicate with your stove, as it’s equipped with relays that control power to the burners when you push a button. If more than one of these relays fails, the burner won’t receive the command to heat up.
One way to test your element board is to reset your stove.
How do you reset a KitchenAid stove? Follow these simple steps:
- Remove power to your stove by turning off its circuit breaker for 1 minute
- Turn the circuit breaker back on
- Attempt to turn on a burner
Another sign that your surface element board is faulty is if you have more than one unresponsive burner. If this is the case and your surface element board won’t respond to a reset, it will need to be replaced.
Defective Stove Element Switch
Another common cause when you have a KitchenAid stove heating element not working is a defective element switch. This switch is what actually sends power to the burner after receiving your command from the surface element board.
To determine if the element switch is indeed the problem, you can switch heating elements with another that’s the same size. If the element still won’t heat up, it’s likely that the element switch is faulty and will need to be replaced.
Loose Coil Surface Element
If you have a KitchenAid surface element not working and it’s a coil element, it’s possible that the element is loose. We recommend making sure that the element is pushed into the socket as far as possible. If a loose coil isn’t the problem, you can test the burner element to determine if it’s faulty.
Follow these steps using a multimeter to test a KitchenAid burner element:
- Turn your stove’s circuit breaker off
- Remove the burner coil by sliding it out of its terminals
- Disconnect any wires from the burner coil and inspect if for signs of damage
- Test the burner’s ohms with your multimeter. A reading of less than 20 ohms indicates that the burner is faulty and needs to be replaced
- Test the burner’s continuity with the multimeter by keeping one probe on the burner and the other on one of its two terminals. If no continuity is detected either time then the burner is defective and will need replacement.
Burnt Out Radiant Surface Element
When your KitchenAid stove won’t heat up properly and you have a radiant surface element it’s very possible that the element may have burned out. These elements are similar to light bulbs and may burn out over time. This type of burner can also be tested with a multimeter and, without continuity, will need to be replaced.
We hope this information helps troubleshoot a KitchenAid stove heating element not working. Dependable Repair Services is here to help with any type of range repair. Give us a call today to schedule a service call!
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