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Gmail login: How to log into my old Gmail account? How to access old email addresses

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With all the email accounts created online over time, you may occasionally forget your Gmail login details and get locked out of your account. Fortunately, you do not have to create a new Gmail account every time you lose access. In most cases, you can get your account back, thanks to the Gmail account recovery functionality Google provides its users with.

How to recover a Gmail password:

When creating your Gmail account, you chose an email address, password and provided some security information.

Your Gmail password is case-sensitive and may include some obscure keyboard characters, meaning it may be easy to forget – particularly if the Gmail account is old.

To recover your old Gmail account recovery, navigate to the Gmail account recovery page and enter your email address.

Next, enter the last password used for this particular Gmail account.

READ MORE: Microsoft takes on Gmail with this blockbuster update for Outlook

Gmail login: You do not have to create a new Gmail account every time you lose access (Image: Getty)
Gmail login: The Gmail account recovery functionality can get your account back (Image: Getty)

If you are unable to remember your password, try the most recent one you can remember.

If you cannot remember this Gmail password, click Try Another Way.

You will be able to retrieve your account with your phone by verifying your identity with some information.

You can choose to recover your account by sending a reset code to the phone number with this account.

Gmail login: Your Gmail password is case-sensitive and may include some obscure keyboard characters (Image: Getty)

Alternatively, you can try to answer your secret security question, but remember to pay particular attention to spelling.

If you are still unable to recover, you can send yourself a reset code to the alternative email address registered with this Gmail account.

Google will send a code to your email address or phone number.

Should users be unable to find the email with the verification code, they should check their junk or trash folder.

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What to do if Gmail account recovery is not working:

Users still experiencing problems signing in can follow Google’s tips.

Answer as many security questions and try not to skip any.

This is because trying is better than moving to the next question.

Use a trusted device and a browser, such as Google Chrome or Safari.

Gmail login: If you are unable to remember your password, try the most recent one you can remember (Image: Getty)

Choose a Wi-Fi network you are familiar with, for example at home or at work.

Should you be asked why you cannot access your account, you should include some background information.

Examples include you have received a specific error message, you suspect your account has been compromised, or you have recently changed your password and are unable to remember it.

How to recover a Gmail account from a forgotten email address:

Should you be unable to access your Gmail account because you cannot recall your email address or you lost your phone, there is an option available.

Navigate to the Gmail account recovery page for forgotten usernames.

Next, enter your recovery email address or phone number and tap Next.

Finally, enter your full name and click Next.


Losing access to your Google / Gmail account can be an incredibly frustrating and unhappy experience. When researching this article, I came across several accounts of people who had been locked out of their accounts after forgetting their passwords — and a few who had still not been able to get back in, even after several weeks.

Google does provide a list of methods to try if you’ve been locked out of your account — either because you’ve forgotten your password or because somebody has hacked into your account and changed it. Sometimes, they work.

Your options beyond Google’s suggestions may be limited, so it’s best to be prepared ahead of time. Here are some suggestions to place you in the best possible position to get your stuff back.

Back up your account regularly

If you should ever (knock on wood) lose access to your account, it will be less of a blow — and is less likely to get your blood pressure shooting up — if you have a recent backup of your data. Google provides a means for you to download your data that it calls Takeout. You can download all of the data from all of your Google apps, or from some of them, or just from a single app such as Gmail.

The formats of the downloads vary depending on the type of data. Your email will be downloaded in the MBOX format, which can be then uploaded into another Gmail account or into most other email services or apps.

Keep a record of your old password

One of the ways Google verifies your identity if you lose your password is to ask you to type in your previous password. If it’s been a while since you changed your password (assuming you’ve ever actually changed it), it may be hard (or impossible) to remember that former password. So when you change your Google password — and it’s not a bad idea to change it regularly — keep a record of your old password somewhere safe.

A good strategy here is to use your password manager — you use one, right? — to keep track of old passwords. Most password managers will offer to update the existing entry for an app when you create a new password; if possible, you can opt instead to create a new entry and then go back and edit the old one to say something like “Gmail - old password.”

If you’re not using a password manager (and if you’ve lost your password, there’s a good chance you’re not), then perhaps you can keep a list of old passwords in an encrypted file. Just in case.

Check to see what recovery info is available

It’s a good idea to provide Google ahead of time with as much recovery info as you feel comfortable with so that if you ever need to verify your identity, you have some choices.

  • Go to your Google account page and then click on “Security” in the left-hand column.
  • Scroll down to “Ways we can verify it’s you.”
  • You’ll see whether you’ve registered a recovery phone number or a recovery email. (Note: if you entered an answer to a security question sometime in the past, you’ll see that in the listing as well; however, if you click on it, you’ll get a notice telling you that Google no longer supports security questions.)
  • If you don’t have any of these filled in, it may be a good idea to fill in at least one. If you want to be really careful, go ahead and enter your info. Here’s how.

Set up a recovery email account

Your recovery email account can be another Gmail account, another email account from a different service, or even a relative’s or friend’s account. (Make sure that relative or friend is security-savvy.)

  • Go to the “Ways we can verify it’s you” section (see above) and click on “Recovery email.”
  • Type in your chosen recovery email address and click on “Verify.”
  • Google will send a six-digit verification code to the email address you entered. Go to your email, copy the code, and go back to the recovery page to enter the code. (You have 24 hours before you have to get another code.)
  • You should get a small pop-up indicating that your recovery email has been verified.

Set up a recovery phone number:

  • Go to the “Ways we can verify it’s you” section (see above) and click on “Recovery email.”
  • Click on “Add Recovery Phone” and enter the phone number in the pop-up box.
  • Google will text you a verification code at that phone number. Enter it in the pop-up box.

Remember when you started the account

If all else fails, Google may ask you approximately when you created the account. Personally, I have no idea when I started most of my Gmail accounts; if you want to check out when you started yours, probably the easiest way is to find your earliest Gmails (now, when you have access to your account) and keep that info somewhere safe. (This, of course, assumes that you haven’t been efficient enough to delete all your old emails; in that case, this won’t help.)

  • In your Gmail account, go to the left-hand menu, find “All Mail,” and click on it.
  • Look in the upper-right corner for the number of emails that you have. (It will say something like “1-50 of 2,000.”) Click on that and select “Oldest.”
  • Your email will now sort in the order of oldest first; if you (like me) haven’t been very good about deleting email, this should give you some idea of when you started the account.

Google does offer some other pieces of advice for those who are having trouble restoring their websites, including sending all of the info you can using your usual computer in the same location that you usually compute in and using your usual browser.

Recover your password

So what if you actually do lose your password or can’t get into your account for another reason? Well, you go to Google’s recovery page and start answering those questions.

Unfortunately, when I tried it on a test account, I realized that my options were limited indeed. I was first asked for the last password I had used, then for a verification code from my alternate email, a verification code from my phone, and the answer to my security question (despite Google’s assertion that it no longer used security questions). When I claimed I didn’t have any of these available, the last screen simply urged me to try again. I went through the whole rigmarole again — and was again urged to “Try again.” There was no alternative offered.

You can also try going to the “Can’t sign into your Google Account” page and selecting one or more of the choices offered to see if there are any other options offered.

But be aware that, even if you can enter the information that Google’s bots ask for, it may not be enough. Back in 2017, tech journalist Ron Miller got locked out of his Google account; in an article, he described his considerable travails.

So what can you do? If you really want to keep your emails — and other Google data — available, make sure you have as many ways to restore your account as possible, and don’t forget to back it all up, just in case. Otherwise, after trying everything you can, you may have to do what Google suggests at the bottom of its “Tips to complete account recovery steps” page — and create a new account.

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There’s never a wrong time to change your Gmail password. It’s always good to routinely switch your password for security purposes. Furthermore, you never know when a security breach will occur or if a hacker has compromised your account behind the scenes.

How to Reset Your Gmail Password

To ensure your Gmail messages and account settings remain private, change your Gmail password every few months. Even if you do this, you may sometimes forget your password since it gets changed frequently.

How to Reset Your Gmail Password if You Forgot It

If you can’t remember your Gmail password and think you’ve tried entering every possible combination under the sun, it might be time to reset it if you ever want to reaccess those precious emails.

To reset your forgotten Gmail password, you must have a registered backup email or mobile phone number in your account. Otherwise, Google cannot send a confirmation code to reset it.

Without one of the two requirements, Google prompts you to retry logging in, which brings you to a standstill. The only exception is if Google detects that you have logged in on that device before, it displays the new password option automatically, whether you entered an actual password or not. Here’s how to reset your unremembered password:

  1. Navigate to “Google Account Recovery.”

  2. Enter the email address that you’re trying to access and click “Next.”

  3. In the prompt that appears, click on “Try another way.”

  4. Request a verification code to your linked mobile phone number or backup email. If you only have one of the two, it will automatically send the code to the registered option. Enter the code and click “Next.”

  5. In the “Change Password” screen, create your new password, confirm it, then click on “Save password.”

  6. After saving your new password, the Security Checkup screen appears. Click “Continue.”

  7. You will now see your “Google Account” page, and your new password is now active.

As previously mentioned, the above steps require a registered backup email, phone number, or both. If you didn’t set either security option, you can’t change your forgotten password unless Google detects that you’ve signed in before on that device. For Google to detect previous login occurences, skip clicking on “Try another way,” as shown above in Step 3, and guess your current or older password instead.

How to Change Your Existing Gmail Password when You Know It

If you already know your current password and can access your account, resetting it is as easy as clicking a link.

  1. Sign in to

  2. Click on “Security” in the left menu, scroll down to the “Signing in to Google” section.

  3. Click “Password,” then enter your current password if prompted.

  4. Enter your new password and confirm it, then click on “CHANGE PASSWORD.”

How to Prevent Gmail Sign-In Issues

Suppose you can’t remember any of your security details, like your linked recovery email, or you no longer have access to your phone number. In that case, it’ll be incredibly tough to reset your password.

We recommend two things if the above scenario occurs.

  1. First, ensure you set up two-factor authentication and that your email address gets linked to a phone number that you will always use.

  2. Second, invest in a good free or paid password manager that will keep your passwords secure and continuously accessible. That way, you won’t lose your password again and can easily find it using the application.

  3. Lastly, set up the backup codes function and store them somewhere safe. Google allows users to have ten backup codes at one time. This step is helpful when you get locked out. If you lose the codes at any point, getting new ones will wipe out the old ones for added security.

Tips when Using Google Account Recovery

Unfortunately, a hacked Gmail account can be challenging to access because the interloper may have changed your phone information or your backup email address, which affects the password reset processes above.

With all of Gmail’s security features, including Google 2-Factor Authentication (2FA), experience teaches that a Gmail account is not impenetrable.

The first thing to do (assuming you’ve already tried the password reset instructions above) is go back to the Account Recovery page as you did in the first process (How to Reset Your Gmail Password if You Forgot It). Then, utilize the following tips when trying again.

Other tips to help you get your account back using the Recovery Tool:

  • Use a familiar device, whether it’s a smartphone, a browser on a computer, or even a tablet. If you’ve used your Gmail account on that device, go back to that device for recovery.
  • When choosing to use your last password, Google will ask for the last one you used, but many people have found that older passwords work just fine too to get you through the password reset process.
  • When using your recovery email account, use the same recovery email as you did before the account got hacked.

Keep in mind that you can use Google Account Recovery more than once. If you fail the first time, try again.

Frequently Asked Questions

How often should I change my Gmail password?

Some security experts state that you should change your password every three months. You may wonder if that’s overkill.

While it’s not a terrible idea, you don’t necessarily have to change your account password that much.

For starters, stop using the same password for every account. If one account gets hacked, all of them will. Use a unique password of fifteen or so characters, numbers, and letters. You could also create an algorithm for each password, so it’s easier to remember.

Next, please keep all of your contact information up-to-date and check it frequently. Once a hacker is in your account, they won’t have access long. With notifications, backup email addresses, 2FA, and text alerts, you’ll get notified immediately as long as your contact info is current.

I can’t get the 2FA code, so what else can I do?

If you can’t receive a ‘2FA’ code, the account recovery tool will guide you as a replacement. It’s worth noting that Google suggests creating an entirely new Gmail account if the account recovery tool doesn’t work. Unfortunately, you’ll need to update the credentials on every external service you used the old one for (account logins, banking, etc.).

How can I contact Google?

Google does not have a support team to help with free accounts (in this case, your Gmail account). So, it IS NOT as simple as making a phone call for help. This problem doesn’t mean you’re left entirely in the wind, of course.

Google provides two links for additional help signing in. The first is the help center, and the second is the recovery form. Although neither will get you to a live person, both can help provide account recovery options specific to your needs.

I don’t have my password, phone number, or backup email. Is there anything else I can do?

This question is a widespread one that requires some out-of-the-box thinking. The first step is to check your devices unless you can navigate Google’s security questions, including the exact date you created your account. Is the account still active on an old smartphone, laptop, or tablet? If logged in on another device, you can’t use the option, but you can update the security settings.

Next, are you unable to access your backup email? Whether you’re using a Gmail account or another email client, complete the password reset process on that account and try to reaccess your Gmail.

Indeed, there are other ways to get back into your account, but it may take some creativity on your part. Otherwise, you’ll need to create a new Gmail account.

Wrapping Up

Recovering a lost password can be a frustrating experience. Luckily Google gives you multiple methods to try when trying to recover a Gmail password. As always, an ounce of prevention is worth a pound of cure; make sure you take the proper security steps before you are caught in a password-related crisis. Have any questions, experience, tips or tricks about resetting a google password? Please let us know in the comment section below.

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The official Gmail app brings the best of Gmail to your Android phone or tablet with robust security, real-time notifications, multiple account support, and search that works across all of your emails.
With the Gmail app you can:
• Automatically block more than 99.9 per cent of spam, phishing, malware and dangerous links from ever reaching your inbox.
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• Turn on Google Chat to connect, create and collaborate with others.
• Get more done as a group in spaces – a dedicated place for organising people, topics and projects.
• Enjoy high-quality video calling with Google Meet.
• Respond to emails quickly with Smart Reply suggestions.
• Switch between multiple accounts.
• Be notified of new emails quickly, with notification centre, badge and lock screen options.
• Search your emails faster with instant results, predictions as you type and spelling suggestions.
• Organise your emails by labelling, starring, deleting and reporting spam.
• Swipe to archive/delete, to quickly clear out your inbox.
• Read your emails with threaded conversations.
• Auto-complete contact names as you type from your Google contacts or your phone.
• Respond to Google Calendar invitations directly from the app.
Gmail is part of Google Workspace, allowing you and your team to easily connect, create and collaborate. You can:
• Connect with co-workers via Google Meet or Google Chat, send an invitation in Calendar, add an action to your task list and more without leaving Gmail.
• Use suggested actions — such as Smart Reply, Smart Compose, grammar suggestions and nudges — to help you stay on top of work and take care of simple tasks, so you can be more efficient with your time.
• Stay safe. Our machine-learning models block more than 99.9% of spam, phishing and malware from reaching our users.
Learn more about Google Workspace:
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Sign in to your Google Account, and get the most out of all the Google services you use. Your account helps you do more by personalizing your Google experience and offering easy access to your most important information from anywhere.

When you’re signed in, all of the Google services you use work together seamlessly to offer help with everyday tasks like syncing your Gmail with your Google Calendar and Google Maps to make sure you’re always on top of your schedule.

No matter which device or Google service you’re using, your account gives you a consistent experience you can customize and manage at any time.

Your Google Account is protected by industry-leading security that automatically helps detect and block threats before they ever reach you.

Google services, from Chrome to YouTube, work better and help you do more when you’re signed in. Your account gives you access to helpful features like Autofill, personalized recommendations, and much more — any time on any device.

Your Google Account makes every service you use personalized to you. Just sign into your account to access your preferences, privacy and personalization controls from any device.

Protecting all the information in your Google Account has never been more important. That’s why we’ve built powerful protections and tools like the Security Checkup and password manager into every account.

Google services, from Chrome to YouTube, work better and help you do more when you’re signed in. Your account gives you access to helpful features like Autofill, personalized recommendations, and much more — any time on any device.

  • Your Google Account helps you save time by automatically filling in passwords, addresses, and payment details using the information you’ve saved to your account.

  • When you sign in to your Google Account, all the Google services you use work together to help you get more done. For example, flight confirmations in your Gmail inbox will automatically sync with your Google Calendar and Google Maps to help you get to the airport on time.

  • From resuming YouTube videos across devices, to having your contacts, and favorite Play Store apps easily available, a single sign-in allows for a seamless experience across Google. Your Google Account also makes it easy for you to sign in to third-party apps safely and quickly so your preferences go with you even beyond Google.

Your Google Account makes every service you use personalized to you. Just sign into your account to access your preferences, privacy and personalization controls from any device.

  • You’re never more than a tap away from your data and settings. Just tap your profile picture and follow the link to “Manage your Google Account”. From your profile picture, you can also easily sign in, sign out, or turn on Incognito mode.

  • When it comes to privacy, we know one size doesn’t fit all. That’s why every Google Account comes with easy-to-use controls and tools like Privacy Checkup so you can choose the privacy settings that are right for you. You can also control what data is saved in your account with easy on/off controls, and even delete your data by date, product, and topic.

  • Your Google Account gives you a safe, central place to store your personal information — like credit cards, passwords, and contacts — so it’s always available for you across the internet when you need it.

Protecting all the information in your Google Account has never been more important. That’s why we’ve built powerful protections and tools like the Security Checkup and password manager into every account.

  • Your Google Account automatically protects your personal information and keeps it private and safe. Every account comes with powerful features like spam filters that block 99.9% of dangerous emails before they ever reach you, and personalized security notifications that alert you of suspicious activity and malicious websites.

  • This simple tool gives you personalized recommendations to help keep your account secure.

  • Your Google Account comes with a built-in password manager that securely saves your passwords in a central place only you can access.

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How do I recover my Google account (or Gmail) password or username?

I have forgotten my password, but my browser remembers it

If your browser remembers your password (that is, the password field is automatically populated when you log in to your Google account, and you're able to log in), you should be able to retrieve your password through your browser's password manager.

See the instructions for your browser:

I have forgotten the password for my private Google (Gmail) account

  1. Visit Google's Account Recovery page;
  2. Select the I don't know my password option;
  3. Follow the instructions shown.

I have forgotten the username / email address for my private Google (Gmail) account

  1. Visit Google's Account Recovery page;
  2. Select the I don't know my username option;
  3. Follow the instructions shown.

In order to recover your Google username using this form, you must already have specified a recovery email address or recovery phone number.

If you haven't specified any recovery information, you may still be able to find your username if you have fairly recently accessed your email account through a browser. Gmail displays your email address in the browser's title bar, so searching your browser's history for or might reveal your email address.

I have forgotten the username / email address / password for my work Google account (Google Workspace)

If you have an account on the Google Workspace service, you may still use the method described above. If this proves unfruitful, contact the administrator for your domain, who will be able to reset your password and/or find your username.

I have forgotten the admin username / email address for a Google Workspace account that I manage

First, try the methods described above. If this is unsuccessful, you may still reset the admin password by domain verification.

I have forgotten my username / email address / password, but I have a desktop / smartphone email client that still can fetch mail from my account

If you have already set up an email client to fetch mail from your account, you might be able to extract the username / password from that client.

Instructions on how to do that will vary depending on which client you use. Here are links to instructions for some of the most common clients:

I have no access to my recovery email, phone, or any other option

You may still be able to restore access to your account by manually verifying your identity.

  1. Go to the Google Account Recovery page
  2. Enter your email address and click Continue.
  3. If you are asked to enter the last password you remember, click I don't know.
  4. Click Verify your identity which is located under all of the other options. (It is a small link.) The Verify your identity link

You will then be asked a series of questions which you must answer to the best of your ability. If you can provide enough accurate information, you will get your account back.

How do I prevent losing access to my account in the future?

See How do I protect my Google/Gmail account?


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