Business Help Center
See an overview of how Apple's iOS 14 changes may affect advertising with Facebook.
Businesses can claim ownership of their domains in Business Manager without editing open graph markup tags on their websites.
Domain verification also allows you to manage editing permissions over your links and content in order to help prevent misuse of your domain. This includes both organic and paid content. Managing your ad link editing permissions also helps ensure only trusted employees and partners represent your brand.
Once you have verified your domain, you can assign specific Pages editing permissions for your ads. Pages associated with your Business Manager that do not have editing permissions won’t be able to make changes to your ads.
It's free to verify your domains. There are 3 domain verification methods:
- Add a meta tag to your domain's home page
- Upload an HTML file to your web directory and confirm ownership of your domain in Business Manager
- Add a DNS TXT entry to your DNS record to confirm ownership of your domain
Learn more about how to verify your domain in Business Manager.
Note: You can't edit organic or unpublished Page post links unless you verify your domains in Business Manager.
Domain verification helps us ensure that only the rightful parties can edit link previews that direct to your content. Learn more about domain verification. If you have complications, learn how to debug.
Apple has announced changes with iOS 14 that impact how we receive and process conversion events from business tools like the Facebook pixel. To address these changes, we will request permission through Apple's AppTrackingTransparency framework to measure conversion events occurring on iOS 14 devices. As more people opt out of tracking on iOS 14 devices, ads personalization and performance reporting will be limited for both app and web conversion events. A key impact of this change is that you’ll be limited to the use of 8 conversion events per domain for optimization and reporting.
Note: When you create an ad set you can choose only one of the 8 designated conversion events to optimize for.
Domain verification establishes which Business Manager account has the authority to configure and prioritize the 8 available conversion events for a given domain. Learn more about when to use domain verification to verify your business.
Thanks for joining in on the conversation. Is your primary domain the myshopify.com URL or is it a custom domain that you had previously purchased? As mentioned above, the DNS settings for myshopify.com URLs cannot be edited.
If you are using a custom domain, where did you originally purchase it? If you purchased the domain from Shopify, then you should be able to edit the DNS settings directly through your Shopify admin, following these instructions. If, on the other hand, the domain was purchased through a third-party provider, then you will need to login to your account with your domain provide directly, where you will be able to access the DNS settings.
I also wanted to address your concern around contacting support. While we have transitioned to a callback system, our live support team is still available 24/7 and all of our contact methods, including live chat, can be found directly on our Support page once you enter your question in the "Ask about a topic" field. Once you've done that, you'll see an option to contact Support towards the bottom of the page. Callback availability is dependent on our current queue volumes, and if available, you'll be able to request one from the same page.
That being said, I'd be happy to continue assisting you in the Community Forums! Feel free to respond here and let me know which domain you are trying to verify and where it was purchased.
Julie | Social Care @ Shopify
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- To learn more visit the Shopify Help Center or the Shopify Blog
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How to verify your website domain on facebook
Each domain (website url/address) your facebook pixel is triggered on will now have to be verified within facebook. For example if you have a Ecommerce site with the following domains shop.brillea.com and brillea.com. If both of these domains feature the facebook pixel they will both need to be validated within facebook.
If you are using an Ecommerce CMS (Shopify, WooCommerce etc), you will only need to add the domain that your store is accesed on.
To verify, please follow these steps:
- Login to Facebook
- Access your business settings
- Under Brand Safety > select Domains
- Click Add Domain, and insert your domain name. ( make sure you do this for each of the pixel is installed on) You may have to refresh your page to see the domain you have added.
- Add the Verification Code to your site:
This section may require technical help to achieve, there are three ways that you can verify you are the domain owner:
DNS verification - Easiest to implement This requires access to your domain owner (e.g. goDaddy, names.com, 123reg) You will need to follow the steps and Add the TXT record provided.
If you purchased your domain name through shopify, you can do this within the platform follow these steps.
HTML file upload Upload an HTML verification file to your website. To do this, you need admin access to your website's root folder. This will verify your domain immediately.
Meta-tag Verification Set the meta-tag containing the verification code into the <head> section of your website's homepage.
Once you have completed one of the steps above click the Verify button this will notify you if it has been successful or if amends are required.
How to Add Meta-tag Verification on Shopify
Verifying your Domain
Confirm domain ownership
Add a DNS TXT entry to your DNS record to confirm ownership
The DNS Verification tab of your selected domain provides the TXT information you will need to add to your DNS record.
- Navigate to the DNS record section of your domain host.
- Add the TXT entry to your DNS record.
- Add @ to the Host field (if it is required by your domain host).
- Once the changes have propagated across your domain's web servers, click the Verify button at the bottom of the DNS Verification tab for the selected domain.
Note: Typically, this change takes only minutes to occur, however there are cases where it may take up to 72 hours to complete.
- Leave the TXT entry in your DNS record as it may be checked periodically for verification purposes.
The precise steps you need to perform to add a DNS TXT entry to your DNS record may vary by domain host.
Upload an HTML file to your web directory and confirm domain ownership in Business Manager
The HTML File Upload tab of your selected domain provides the HTML verification file you need to upload to your website.
- Download the HTML verification file.
- Upload the file to the root directory of your website. You will be able to see that it is uploading at the link provided in the HTML File Upload tab.
- Once it is done, click the Verify button at the bottom of the HTML File Verification tab for the selected domain.
- Leave the HTML verification file in your website's root directory as it may be checked periodically for verification purposes.
You need admin access to your website's root folder to perform this type of verification.
Add a meta tag to the section of your domain home page
The Meta Tag Verification tab of your selected domain provides the meta tag you need to add to your domain home page.
- Add the meta tag containing your verification code to the <head> section in the HTML of your domain home page.
- Confirm that the meta tag is visible by visiting your domain home page and viewing the HTML source.
- Once confirmed, click the Verify button at the bottom of the Meta Tag Verification tab for the selected domain.
- Leave the meta tag on your domain home page as it may be checked periodically for verification purposes.
Facebook domain verify shopify with
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